GDPR Compliance

Last updated: June 2026

Our Commitment to GDPR

Oxford Furniture House is committed to complying with the General Data Protection Regulation (GDPR) and ensuring the protection of your personal data. This page outlines how we fulfill our obligations under GDPR and respect your rights as a data subject.

Lawful Basis for Processing

We process your personal data under the following lawful bases:

• Consent: When you voluntarily submit inquiry forms, you provide explicit consent for us to process your information
• Legitimate interests: Processing necessary for our business operations, provided it does not override your fundamental rights
• Contractual necessity: Processing required to fulfill custom furniture commissions and service agreements

Your GDPR Rights

Under GDPR, you have the following rights regarding your personal data:

Right to Access

You have the right to request copies of your personal data. We may charge a reasonable fee if your request is clearly unfounded or excessive.

Right to Rectification

You have the right to request correction of any information you believe is inaccurate or incomplete.

Right to Erasure

You have the right to request deletion of your personal data under certain conditions, including when the data is no longer necessary for the purposes for which it was collected.

Right to Restrict Processing

You have the right to request restriction of processing of your personal data under certain circumstances.

Right to Object

You have the right to object to our processing of your personal data under certain conditions.

Right to Data Portability

You have the right to request transfer of your data to another organization or directly to you in a structured, commonly used format.

Data Protection Measures

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk, including:

• Encryption of personal data
• Regular security assessments
• Access controls and authentication procedures
• Staff training on data protection
• Regular backups with secure storage

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify the relevant supervisory authority within 72 hours of becoming aware of the breach. If the breach poses a high risk, we will also notify affected individuals without undue delay.

International Data Transfers

Your personal data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK or European Economic Area unless appropriate safeguards are in place.

Exercising Your Rights

To exercise any of your GDPR rights, please contact us at info@trackstocc.media. We will respond to your request within one month. If your request is complex or we receive multiple requests, we may extend this period by two additional months, and we will inform you of such extension.

Right to Lodge a Complaint

If you believe we have not handled your personal data in accordance with GDPR, you have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection.

Contact Our Data Protection Officer

For questions about our GDPR compliance or to exercise your rights, please contact info@trackstocc.media